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National Network of Libraries of Medicine,

National Network of Libraries of Medicine

Libraries and the Affordable Care Act   Tags: aca, affordable care act, exchange, health insurance, insurance, marketplace  

Last Updated: Mar 18, 2016 URL: Print Guide RSS UpdatesEmail Alerts

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Affordable Care Act and Public Libraries

Helping Library Patrons Utilize Health Insurance

From Coverage to Care: Health Insurance Utilization Resources

Now that Open Enrollment for 2016 has ended, libraries can help people use their new insurance plans with Roadmaps in many different languages, including a Tribal version. Download or order these and other resources for free!

Roadmap booklets in many language versions

Libraries can order Roadmaps (product number 11813) to help consumers understand their benefits and use them appropriately to connect to primary care and the preventive services that are right for them, so they can live a long and healthy life. We encourage you to share these resources with consumers, and help them on their journey from coverage to care. We also hope you share information about local resources during your conversations to help individuals know where and how to access care in your community.

Roadmaps are available in English, Spanish, Arabic, Chinese, Haitian Creole, Korean, Russian, and Vietnamese, as well as a Tribal version. Copies of the Roadmap as well as C2C’s consumer tools, Roadmap poster, and 8 Step booklets can be ordered for free and shipped at no cost from the CMS Product Ordering website. To order products, visit , log in and order products of your choosing.

For more about From Coverage to Care and more information on placing an order, please visit or email with any questions.


New Links and Breaking News!


  • 12.7 Million People Enrolled in 2016 (added 3/18/16)
    The numbers are in for the 2016 Open Enrollment period. This fact sheet highlights the enrollment numbers and provides links to the full report, include breakdowns by state.
  • Latest Research on the ACA (Updated 3/18/16)
    From the Office of the Assistant Secretary for Planning and Evaluation, this page offers a collection of current reports, including statistics on the 2016 enrollment period and other reports about health insurance plans, consumer choice, eligibility, and coverage statistics.
  • Libraries and the Health Insurance Marketplace (Updated 11/4/15)
    This guide supports library professionals in creating a continuing, locally-relevant approach to ACA information requests and is intended for use by libraries in all states, regardless of the marketplace operating in their state. The resources and recommendations are also relevant for developing broader health information services. Sections include Affordable Care Act 101, Community Assessment, Partner Engagement, and Telling Your Library's Story. The Community Assessment section links to the Consumer Health Toolkit developed by NN/LM PSR staff.

State-Specific Resources

  • Affordable Care Act Research
    Looking for statistics? This page is a compilation of reports about enrollment for all states individually and the nation as a whole.
  • In-Person Assistance Page - Find Navigator Organizations
    If you are in a state utilizing a Federally-facilitated or State Partnership Marketplace, you can identify the Navigator organizations in your state here and learn more about the role of Navigators, Certified Application Counselors, Agents and Brokers.
  • State-by-State Map
    The State by State map provides information on how the ACA is intended to address state-specific healthcare and coverage needs.
  • State Medicaid Expansion
    As part of the Affordable Care Act, individual states were given the choice to expand Medicaid services. Learn more about Medicaid expansion and find information about specific states at the page below from
  • States Use Out-Of-The-Box Approaches To Raise Awareness Of Health Exchanges
    Read about some of the innovative approaches taken by different states to get the word out about health insurance exchanges

Getting Up to Speed - the Essentials

Get Official Resources

Resources for Libraries

Essential Publications:

The Medical Library Association Guide to Answering Questions about the Affordable Care Act (2015). Emily Vardell, Ed. ISBN: 978-1-4422-5537-1

From the back cover: This authoritative guide from the Medical Library Association is designed as a practical guide for librarians who want to learn more about the ACA... for personal or research purposes. While focusing specifically on the unique role that health sciences librarians play in helping the general public, health care providers, biomedical researchers, and health science students, the book also contains guidance relevant to any information professional - providing concrete, helapful advice and unbiased, evidence-based answers for librarians...

Libraries and the Affordable Care Act: Helping the Community Understand Health-Care Options (2015) Francisca Goldsmith. ISBN: 978-0-8389-1288-1

This book serves as an essential foundation and guide for public libraries seeking to provide services related to health information and the ACA. It includes practical advice for understanding community needs, creating beneficial partnerships, and planning for outreach and programming.


Featured Resource

Health Care Law and Your Taxes, IRS Publication 5201

This tax-filing season brings some major changes! This image shows part of an easy-to-understand graphic that breaks down the tax implications for consumers; click the image for the full infographic. See below for more resources regarding new forms and information about filing 2015 tax returns. (Updated 1/8/16)

State Medicaid Expansion

As part of the Affordable Care Act, individual states were given the choice to expand Medicaid services. Learn more about Medicaid expansion and find information about specific states from the Kaiser Family Foundation by clicking on the map.

Map of US showing Medicaid Expansion status

  • Medicaid Expansion
    Visit this page to learn more about Medicaid and CHIP - the Children's Health Insurance Program, and what it means for you.

Special Populations

Diverse group of young adults

As we find resources for specific populations or audiences, we'll post them here.

State Health Insurance Marketplaces

States will either choose to provide a Health Insurance Marketplace or to participate in the federal Marketplace. American Samoa, Guam, and Northern Mariana Islands have not established Health Insurance Marketplaces.


About This Guide

About This Guide:

This guide provides information and resources for libraries and the people they serve about the Affordable Care Act, starting with the basics and then digging deeper on a state-by-state basis. The law is complex, and the resources here are intended to help libraries in their efforts to provide reference services and outreach to consumers as they learn about their health coverage options, make decisions, and learn how to utilize insurance. This page includes general information about the law and how libraries can provide the best services to their communities. For states in the Pacific Southwest (California, Arizona, Hawaii, and Nevada), please see state-specific information at the tabs above. 


Contact us at:

National Network of Libraries of Medicine

National Network Office

National Library of Medicine

8600 Rockville Pike, Bldg. 38, Room B1-E03

Bethesda, Maryland 20894


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